In order to help ensure your success, here is a list of preferred & recommended computer accessories that have proven to be extremely useful for our agents.
You can visit our detailed recommended accessories page here
- Headset: Plantronics Blackwire C3210 Wired Mono Headset with USB Type A
- Wireless Mouse: Wireless Mouse for Laptop,2400 DPI Wireless Computer Mouse with 6 Buttons
- Internet Adaptor for Wired Connection: Ethernet Adapter USB 2.0 to RJ45 LAN Wired Adapter OR USB C to Gigabit Ethernet
- Multi Post HUB (incase you dont have enough ports) USB C to Gigabit Ethernet OR USB C HUB Multiport Adapter
- Extended Monitor: Samsung LS24R350FZNXZA 24″ LED-Lit Monitor
- Laptop https://www.lenovo.com/ca/en/p/laptops/thinkpad/thinkpadx/x13-amd-g2/20xhs06900
Office Space Requirements
- No background noise allowed while servicing phone clients.
- Separate office space with a door that locks
- No distractions
PC Specs:
Most clients are now increasing the computer processor requirement to be at least an i5 processor so I highly advise you get a computer that is at least an i5.
*** Agents must service on the computer they use to perform the PC Scan at time of enrollment. If it is determined the computer is different than the one used at time of enrollment, and it is incompatible with the client program, neither a refund nor a voucher will be issued
Mac (Apple) Specs:
Workstation requirements
Take a moment and test your internet speed here: http://www.speedtest.net/ (*The use of wireless connections to access any Arise system at any time is prohibited.
What if my PC Scan Fails?
HEADSTART ESSENTIALS 